RMIT Vietnam, an entity of RMIT University, has campuses in Ho Chi Minh City and Hanoi since 2001. We provide internationally recognised, high-quality, education and professional training for students, clients and the community, and assist in the development of human resources capability in Vietnam and the region by hosting students from Australia and many other countries.
SCHOOL OF BUSINESS AND MANAGEMENT
RMIT Vietnam’s School of Business and Management has established a reputation for excellence in business and management education, providing high quality, industry responsive programs relevant to the national and global marketplace.
Department of Management includes disciplines : Management, Human Resources Management & Entrepreneurship, International Business, Tourism & Hospitality Management, Business Administration.
We deliver work ready graduates. In today’s competitive environment, professionals need the skills to adapt to an ever-changing business world.
With RMIT Vietnam's close partnerships with industry, our students are engaged with some of industry’s top business people, receiving knowledge and skills aligned directly with their specific career paths.
At RMIT Vietnam, we give our students the skills to address real-world business issues.
The Program Coordinator will be the first point of contact for all delivery of Activator Vietnam programs and experiences.
The primary responsibilities of this position are to coordinate end-to-end experiences for all stakeholders involved, manage expectations, and ensure satisfaction to all parties involved.
The Program Coordinator will work closely with the Operations Coordinator and the wider Activator team to deliver a successful and impactful experiences through various offerings.
Drive creation and delivery of created, user generated and curated content on social media channels, including but not limited to copywriting, posting, responding to messaged and providing solutions to enquiries.
Responsible for the creation of visual assets in line with the University’s brand guidelines for internal and promotional use.
Coordinate marketing promotions and actively maintain good relationships with existing internal and external channels for a broad range of programs and offerings including competitions, showcases, workshops, networking events and hackathons.
Coordinate the delivery of programs and experiences in line with budget planning by the Operations Coordinator. Work closely with the Activator Melbourne team to plan and support the delivery of activities, contribute to the program design with local knowledge.
Be the first point of contact for the Activator experience for participants in the early stages of their entrepreneurial journey by acting as the primary liaison and ambassador whilst also monitoring and responding to queries.
Work closely with the Operations Coordinator to achieve consistent communication across all parties involved.
Assist the Operations Coordinator in all events-related logistics such as recruitment and management of student volunteers, program certificates, pre and post event communications as required.
Assist the Operations Coordinator with data collection and management, content recording and delivery for all offerings in Activator and University systems.
Contribute to providing an innovative, high performance, participant-centric culture that encourages innovation, continuous improvement and a focus on positive experiences for all participants.
Undertake any other duties as required by the Manager.
KEY SELECTION CRITERIA
A Bachelor’s Degree in a relevant discipline (Business / Education) or equivalent.
At least three-year experience in administrative, organisational, planning and database management.
Excellent customer service and relationship building skills with internal and external stakeholders.
Ability to work under pressure to achieve deadlines.
Excellent written and verbal communication skills.
Ability to prioritise workload in order to meet deadlines and service expectations.
Skilled in the use of information technology including Microsoft Office applications.
Ability to display appropriate behaviours in the line with the position and RMIT Values.
English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS 6.0 or Linguaskill 160.
Competitive VND salary (plus allowances) depending on proven track record in meeting all the key selection criteria.
13th month Tet bonus + private medical insurance (for you and your dependents) + annual health check.
20 days annual leave plus 5 days paid leave Xmas closure, plus public holidays and paid sick leave.
Unique opportunity to work within a multi-lingual, multi-cultural environment with creative and innovative committed colleagues.
Free use of onsite gym
Library on campus and online - access to RMIT Australia online library
Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact.
RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.