[ALDO Shoes & Accessories] IT Support

VTI GROUP

Hồ Chí Minh

2 ngày trước

Mô Tả Công Việc

IT assistance :

Perform remote / direct support to user seeking technical assistance over the phone or email.

Installing and configuring computer hardware, software, systems, networks, printers and scanners.

Support audio and video equipments in conference room.

Direct unresolved issues to the next level of support personnel.

Support Core system for store (POS), for officer (core-need approval).

New opening store preparation :

Provide internet and phone line.

Prepare and install all IT equipments (including sound system).

Plan and update :

Documents all the device information in office and store then update them when there are changes.

Plan and replace / upgrade obsolete computers / devices which are not working probably.

Others :

Do the paper work for purchasing or fixing IT equipments

Yêu Cầu Công Việc

Education :

Both university graduates and school leavers, prefer graduates with an IT-related qualification.

Experience : 0-1 year.

Work related skills :

Good understanding of computer hardware / software, basic network knowledge, mobile devices and other office-related products.

Ability to diagnose and resolve basic technical issues related to POS, camera, sound equipments.

Willingness to sometimes work unsociable hours.

Editing skills to aid in updating manuals / documents.

Soft skills :

Patience.

Do not be afraid to learn new things.

Job tags :

Báo cáo công việc này

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