[ALDO Shoes & Accessories] IT Support
VTI GROUP
Hồ Chí Minh
2 ngày trước

Mô Tả Công Việc

  • IT assistance :
  • Perform remote / direct support to user seeking technical assistance over the phone or email.
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Support audio and video equipments in conference room.
  • Direct unresolved issues to the next level of support personnel.
  • Support Core system for store (POS), for officer (core-need approval).
  • New opening store preparation :
  • Provide internet and phone line.
  • Prepare and install all IT equipments (including sound system).
  • Plan and update :
  • Documents all the device information in office and store then update them when there are changes.
  • Plan and replace / upgrade obsolete computers / devices which are not working probably.
  • Others :
  • Do the paper work for purchasing or fixing IT equipments
  • Yêu Cầu Công Việc

  • Education :
  • Both university graduates and school leavers, prefer graduates with an IT-related qualification.
  • Experience : 0-1 year.
  • Work related skills :
  • Good understanding of computer hardware / software, basic network knowledge, mobile devices and other office-related products.
  • Ability to diagnose and resolve basic technical issues related to POS, camera, sound equipments.
  • Willingness to sometimes work unsociable hours.
  • Editing skills to aid in updating manuals / documents.
  • Soft skills :
  • Patience.
  • Do not be afraid to learn new things.
  • Job tags :

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