Key Purpose of the Job :
Lead continuous improvement at the factory through proper quality initiatives, prevention and risk management. Must be able to directly influence factory QMS through a close working relationship with key vendor and factory quality personnel.
Be accountable for delivering consistently high-quality product as measured through all QM KPIs / Metrics. Act as a coach and mentor for VF QA team as well as all factory QA.
Key Area of Responsibility :
Objectively evaluate the quality KPIs of the factories, monitor and support the VCP. Identifies and implement best practice improvements within process, equipment and manufacturing requirements.
Provide guideline for the factories on process improvement such as 5S, Mold Prevention, PPA etc. to identify problem before or at earlier stage.
Offer training, support and supervision to factory quality team on quality improvement with best practice sharing and SOP.
Support and monitor the factory internal lab testing SOP against Brand standards and Industrial / Country requirements
Problem solving & Technical support : in case of any problem found (in the factory or feedback from the market), or receipt of any technical enquiry, prompt response with professional assistance offered to get it solved.
Provide positive feedback, suggestion and sharing within the quality team, to drive the team continuous improvement.
Perform validation audits to drive improvement on factory QMS.
Connectivity with development / commercialization team to ensure all critical points of attention are captured. Involvement / participation in tear down meetings and pre-production trials.
Strategic Role Relationship Building
Openly seeks out individuals at the factory level and internally to share relevant information that benefits the customer, business and VF associates.
Debates and provides authentic dialogue with stakeholders to achieve the shared goal.
Actively listens to others and exchanges ideas
Applies facts and adapts own communication style and language based on the audience and situation.
Provide active coaching to team members to encourage and foster new knowledge while ensuring VFs values are upheld.
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