Senior User Growth & Engagement Business Analyst
Home Credit VN
Hanoi, VN
2 ngày trước


  • Support business to deliver overall Product usage results on time and on budget.
  • Analyze overall growth of (potential) market & to monitor activities of competitors to be ready for market trending and solution (if any)
  • Support campaign creation with relevant segmentation proposals to maximize take up rate or usage rate
  • Monitor campaigns for cross selling, usage, retention, analyze the results & propose relevant improvement based on evaluation
  • Support Product team to implement process and measurement for product and client portfolios.
  • Discover areas of customer experience that can be improved by optimization of processes
  • Work closely with MIS team to propose new or improve current reporting
  • Work with CRM, Risks, products and IT for support implementation of new projects / processes

  • Minimum 3 years solid experience in a data analytics related position in Consumer Finance, Banking, Fintech or eCommerce
  • Advanced skills & knowledge in SQL & Excel
  • People management, coaching or mentoring experience
  • Strong business sense to drive business performance
  • Good knowledge of verbal and written English language
  • Sales & analyst mindset
  • Proactive, flexible personality
  • Must be able to discuss technical matters and concepts with various business people and stakeholders
  • Enable to work under pressure
  • Strong problem-solving skills
  • Team oriented, but able to work independently for their own projects
  • Solid social ability, communication and presentations skills

  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care for personal
  • 24 / 7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World
  • Báo cáo công việc này

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