Field Force effectiveness Senior Executive
Ho Chi Minh City, Ho Chi Minh, Vietnam
3 ngày trước

As Field Force effectiveness Senior Executive, you will be accountable for

  • Align with EM customer engagement & Com Eff team to help GSK to have best quality in customer engagement and field force effectiveness to support profitable growth agenda of Local
  • Ensure deployment of Local al F2F channels to support single customer journey in GSK digital ecosystem
  • Determine areas for improvement in accordance with performance analysis reporting tools, and organize development actions with assigned business units and provide support / follow up actions
  • Responsibility for deployment and efficient sales force resource (SRO), customer targeting and segmentation (S&T)
  • Support Commercial to propose innovative business solutions in right investment, right target segmentation, sales resource optimization and performance management
  • This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following :

    1. Field Force Effectiveness (SFE) :

  • Deployment the strategy development in call strategy / priority brands
  • Conduct support on right target segmentation and sales resource optimization (SRO) to create commercial efficiency and effectiveness
  • Alignment with CRM team for multichannel plan and Segmentation & Targeting (S&T), sales resource optimization (SRO) deployment readiness
  • Carrying trainings related to commercial effectiveness at Local level
  • Support and collaborate EM and Local BI in F2F customer insight analytic, KPI definitions and performance tracking systems support commercial profitable growth agenda
  • Support Monitoring and Management (MM) in Field Force Effectiveness areas.
  • 2. Business partnering for Performance management :

  • Provide business partnering in internal sales analyst and reporting, supporting to business planning and brand / channel strategy
  • Ensure performance management system, update and analysis territory performance by BU for business solutions
  • Provide daily performance tracking, Key account forecast, Sales force incentive dashboards for Field Force and marketing to support business planning and operation across commercial
  • 3. Sales force Incentive management :

  • Manage target al Local action by channel, by accounts and Territory of Rep level.
  • Working with regional agency for Sales force incentive dashboard management to ensure FF engagement and budget utilization.
  • 4.Ensure Commercial effectiveness process :

  • Support for the overall commercial effectiveness related processes, budget management and provide required approvals to ensure that all deliverables are executed accurately and timely
  • Why you?

    Basic Qualifications :

    We are looking for professionals with these required skills to achieve our goals :

  • Min 2-3 years experience in business intelligence / commercial effectiveness (SFE) or related area
  • Pharma experience is an asset
  • Commercial experience is an asset
  • Good in analytical and business solutions
  • Good in project management
  • Fluency in English writing an speaking
  • People management experience is required
  • Capable of working across boundaries and functional areas
  • High resilience and agility
  • Strategic mindset
  • Full project lifecycle appreciation
  • Creative in problem solving
  • Experience SFE / BI / CRM knowledge and capabilities
  • LI- GSK
  • Báo cáo công việc này

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