CRM Business Analyst
Home Credit VN
Hanoi, VN
9 giờ trước

KEY RESPONSIBILITIES

  • Develop end to end marketing campaigns including business requirement collection & analysis, data acquisition, quality assurance, testing and evaluation
  • Monitor & enhance campaign processes and execution
  • Implement reporting for real time monitoring
  • Create and maintain technical documentation regarding campaign operation
  • Define quality checklist for campaign operation
  • Compose internal training document and guideline for team
  • Manage Customer Intelligence environments
  • JOB REQUIREMENTS

    Experience and expertise

  • University Degree in IT, MIS, BIS or relevant major
  • Good business analysis knowledge regarding to SDLC, system development & maintenance
  • Experience with incident troubleshooting and resolution
  • Preferably capable of web service definition, java and xml programming
  • Ability to interpret / analyse data via SQL tools
  • Personal characteristics

  • Initiative / innovative / flexible / proactive / self-motivated / self-learning
  • Ability to understand business meaning of data and explanation of identified insights to non-technical users
  • Friendly, can work in team is a must have
  • Focus on new challenges
  • Focus on results
  • Ability to be pro-active
  • Be patient and hard working
  • COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care for personal
  • 24 / 7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World
  • Báo cáo công việc này
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