What We Can Offer
13th month salary; Performance Bonus Premium Health Care Program (PTI) Annual Leave, Christmas, Holiday,...
1. Responsible for phone hotline and email of customers related to orders.
2. Clarify and resolve the customer's complaints, issues, or follow the escalation process.
3. Support end-user customer (Orders status, product’s information, payment, complaint, ) via
phone, email (hotline)
4. Collect data in report every day and create vendor's booking & label, Pick List, Delivery note,
Proof of Delivery.
5. Follow the delivery status with vendor to make sure the shipment has been delivered on time
6. Website management (update product code, customer data, marketing, image, in system).
7. Support in managing website, web shop maintenance, banner & flyer design for product
8. Reconcile COD / VNPay amount
9. Support in functions of Warehouse, Customs Operations
10. Subcontractor Management
18e Cộng Hòa, Phường 4, Tân Bình, Thành phố Hồ Chí Minh, Việt Nam Khu Công Nghiệp Tân Bình, Đường Trường Chinh, Tây Thạnh, Tân Bình, Thành phố Hồ Chí Minh, Việt Nam