Sales Support
Standard Chartered Bank
Ho Chi Minh, Vietnam, Asia
1 ngày trước

Sales Support-(2200014901)

Primary Location

Asia-Vietnam-Ho Chi Minh

Posting Date

22 / Jun / 2022, 9 : 27 : 39 PM

Unposting Date

Ongoing Role Responsibilities

Strategy

  • Awareness and understanding of the Group’s business strategy and appropriate to the role.
  • Business

  • Supporting Sales teams in coordinating with other Teams / Departments
  • Product / Operation / Credit / Branch / Marketing teams etc to support Sales teams to meet the team target.
  • Delivering excellence in performance and quality.
  • Processes

  • Supporting the sales team in Sales application processing, ensuring document qualification and service guarantee, agreed TAT.
  • Properly handle customer application to hit TAT in SC queue for each product.
  • Ensure to follow related Processes / Policy of the bank.
  • People and Talent

  • Focused and highly achievement-orientated.
  • Good communication and relationship skills.
  • Ability to work under pressure and multitasks.
  • Risk Management

  • Ensure compliance with Group Policy and Standards, local laws and regulations, controls and procedures of the Bank and regulatory requirements pertaining to Money Laundering and CDD.
  • Participate in and / or support the Bank's effort in combating money-laundering activities.
  • Exercise due care and diligence on matters related to Money Laundering and CDD in the day to day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquire relevant knowledge and training, provide support to superior and subordinates.
  • Governance

  • Consolidate corporate events data.
  • Coordinate with Retail Analytics team to preparing incentive data send to sale's team and consolidate feedback from sale team.
  • Prepare one-off payment for active staff based on the approved file by CFLIP forum.
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Other Responsibilities

  • Other administration jobs : Raise system access for Sales; Log and follow incident tickets of system errors; Order stationary for Sales and Sales coordinator.
  • Our Ideal Candidate

  • Bachelors’ degree.
  • Good skills in Microsoft Office such as Word, Excel, Power Point.
  • Good command of English & communication skill.
  • About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

    We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

    You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

    Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

    When you work with us, you'll see how we value difference and advocate inclusion. Together we :

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to.

    If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website

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