Welcome guests in a friendly and professional way · Under guidance, training, and supervision of the Butler team. Perform interaction with guests to enhance the service experience through activation of all outlet services within the lobby area (e.

g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). · Respond to guest requests for special arrangements or services, and inform Butlers accordingly (e.

g., transportation, reservations, dry cleaning) so we can make arrangements or identify appropriate providers. · Learn and practice the procedure how to Respond to special requests from guests with unique needs and following up to ensure satisfaction.