Workcell Manager
Ho Chi Minh City, Ho Chi Minh
33 ngày trước

Job Summary

Drive continuous improvement in operational metrics while maximizing profitability within the business unit.

Essential Duties & Responsibilities

Drive team to exceed customer expectations.

Provide exceptional support to customers, team members and shareholders.

Train the workcell teams on the validity of management by metrics and with the team monitor all workcell metrics.

Drive continuous improvement through trend reporting analysis and metrics management.

Assure that procedures and work instructions are efficient and not redundant.

Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are best in field.

  • Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively;
  • making customer issues a priority.

    Exchange knowledge and information with other in-house units and Jabil facilities to ensure best practices are shared throughout the Jabil organization.

    Ensure all sensitive and confidential information is handled appropriately.

    Review all internal and external business plans, process changes, and personnel changes related to Workcell. Influence win / win outcome on unreasonable demands and bad plans.

    Establish clear measurable goals and objectives to determine individual and team results (i.e. operational metrics, results against project timelines, knowledge of operational roles and responsibilities, personal development goals).

    Provide ongoing feedback to Function Managers on team member’s contribution to the Workcell.

    Education & Experience Requirements

    Plus 5 years experience.

    1 years experience in a supervisory role.

    Or equivalent combination of education and experience.

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