Infrastructure/DevOps Specialist
Niteco Vietnam Co., Ltd
Ha Noi
3 ngày trước
source : ITviec

Job Description

We are looking for an Infrastructure / DevOps Specialist to strengthen further our service in digital transformations. The Infrastructure / DevOps Specialist shall support architecting and manage infrastructure for the whole company and provide service to global clients through Niteco’s delivery / service teams.


The main responsibilities of the Infrastructure / DevOps Specialist include :

  • Design and implement an architecture (hardware, software) that supports the enterprise infrastructure of the whole organization, focusing on infrastructure for delivery teams;
  • on cloud (Microsoft and Azure focused ) and on-premise; both physical, virtual machines and dockerized containers

  • Possess a demonstrable knowledge of software development, deployment, and system administration, and security, and have hands-on experience with enterprise applications, platform services, cloud technology, infrastructure architecture, automation, and orchestration;
  • to evaluate, consult and propose the clients and development teams with the optimal and exact needs of servers / infra components and requirements, and make certain that overall system performance meets client expectations

  • Create plans and strategies for infrastructure (internal and external) implementation and service sustainability and with optimal performance.
  • Ensure the systems provide the necessary security
  • Design and ensure the system backups and in place and disaster recovery is planned
  • Ensure the servers / applications are monitored properly across the whole delivery organization and alerts are set up for necessary actions to address the problems ASAP
  • Define KPIs and performance metrics for the systems to improve processes and bridge gaps
  • Setup monitoring mechanism to be able to optimize the resource usage across the organization
  • Define a process for setting up new environments, manage infrastructure incident / change properly
  • Standardize configuration and deployment for technical projects in the delivery organization
  • Identify the business requirements and incorporate new hardware, operating systems, or connectivity solutions; or introduce alternative technologies to improve or enhance client information systems to support organizational goals
  • Identify the potential technology innovations and engage with businesses that increase infrastructure flexibility, reliability, scalability, resilience, availability, performance, and cost-effectiveness
  • Make sure all infrastructure architectures & info documented
  • Other tasks

  • Work closely with IT and Application Management Engineers to assist both internal and external clients.
  • Be responsible for monitoring and addressing problems on a number of customers’ environments across storage and server hardware & operating system software (including Windows, UNIX and Virtualised environments)
  • Provide periodic environment reviews and suggestions for enhancement of services or resiliency of environments
  • Assist the 24 / 7 Proactive Response Team in the technical meetings with major clients on the issues that relate to the expertise of the Infrastructure / DevOps Specialist.
  • Take initiative in improving on reporting, processes, workflow and client outcomes
  • Study and share new techniques, practice, tools and share for other team members
  • Your Skills and Experience


  • Bachelor of IT, Computer Science or relevant field
  • Microsoft Azure Certification or similar industry certification / qualification is highly regarded
  • Strong experience with SCCM and in-depth knowledge of security and experience using Microsoft Endpoint Configuration Manager
  • Experience in handling any cloud infrastructure (Azure, AWS, GCP) & network, and system / data migration
  • Experience in automation engineering is a plus
  • Preference if worked on one of DevOps & Monitoring / Automation tools, e.g. Azure DevOps, Ansible, Puppet, Kubernetes, Docker, SolarWinds, Prometheus, Grafana
  • Knowledgeable of CI / CD, Git, Jenkins, TeamCity, Octopus Deploy is a plus.
  • Experience working in a customer support environment - phone, email, chat support
  • Good customer service skills with the ability to effectively deal with customer enquiries within a timely manner
  • Good understanding of computer systems, mobile devices and website management
  • Ability to analyze, architect, plan, monitor and optimize the infrastructure to meet the company and client expectations in terms of performance and cost
  • Good communication skills (in English and Vietnamese). Be able to consult the customer with the best possible infra solution.
  • The ability to work well in a team and individually
  • The ability to adapt to changing situations, be focused on delivery while ensuring quality
  • The ability to work under pressure and to tight deadlines
  • High sense of responsibility
  • Willingness to learn and share continuously
  • Creative, innovative, and strive for continuous improvement
  • Motivated in delivering top quality work
  • Why You'll Love Working Here

  • Highly competitive remuneration package : attractive monthly salary and allowances, 13th month salary, additional performance bonus, high public holiday bonuses, and birthday gift, employee service award up to $1,000 for employees with 3+ years.
  • Attractive AON healthcare coverage including health and accident insurance in addition to basic insurances regulated by the Labor Code.
  • Luxury company summer vacation and team-building budget.

  • Opportunities to work onsite for international projects in Sweden, Australia, UK, USA, etc.
  • Organized training and full support in building your career.
  • English-speaking, international and professional work environment : working with expatriates from a number of countries, state of the art working space with a wonderful view over the city skyline, modern facilities include computer dual 23.
  • 5 screens running recent versions of Windows 10 enterprise, MS Office 2019 professional, Visual Studio, and SQL Server, work station with 16 GB Ram, 256 GB SSD.

  • Western management style that is professional, dynamic, open minded, creative, supportive, friendly and encouraging feedback.
  • Company Management that regularly communicates Company’s strategy, development plan and new opportunities to employees.
  • Employee and family are engaged and taken care by the company via Trade Union activities.
  • Diversified social and charity activities often organized by NICEF - Niteco Charity Engagement Foundation to create opportunities for our young employees to raise funds and help people with difficulties in Vietnam.
  • Physical care environment where you are taken care, feeling relaxed and enjoying lots of leisure activities such as badminton, ping pong, football, table football, dancing, running, cycling, cinema, etc.
  • Báo cáo công việc này

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