Community Manager
Công Ty Cổ Phần One Mount Group
Hà Nội
4 ngày trước

Mô tả công việc

  • Develop clear community strategy in alignment Vinshop & VinID direction & business priorities to achieve company targets, drive adoption and revenue growth.
  • Design and implement internal workflows including identifying best practices to bring up the quality of communications and engagement.
  • Partner with cross-functional teams, streamline the process and ensure successful execution and scaled operations of different communications (eg.
  • campaigns, policies, training, tools, etc).

  • Build a first in class engagement program to enable retailer access to high quality content, serve their business needs and support resolving their concerns.
  • Develop a set of KPIs and monitor it closely to ensure community performance.
  • Conduct retailer focus groups, interviews and research exercises when required and ensure retailer voice is heard and tuyểretailer needs are met.
  • Yêu cầu công việc

  • 2+ years of relevant professional experience in community management, communications planning & development.
  • Excellent communication and organizational skills. Experience in working cross-functionally to design and drive scalable community programs.
  • Innovative and creative thinking, particularly linked to technology know-how and retailer engagement.
  • Strong analytical skills, capable of using data analytics to drive business insights and execution.
  • Entrepreneurial, with a high tolerance for ambiguity and complexity, and efficient with limited resources.
  • Thrives in a fast-paced environment that is both high-growth and startup in nature.
  • Knowledge of sales and marketing processes, and deep understanding of Retailers, especially at General Trade channel and FMCG Brands is a plus.
  • Phúc lợi công việc

  • Discussed in the interview
  • Báo cáo công việc này

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