Operation Business Analysis Manager
Công Ty Smartpay
Ho Chi Minh
6 ngày trước
source : VietnamWorks

Job Description

The position is responsible for handling Operations project based on new service, new business and internal

process.

  • Work closely with business stakeholders and support technical specialists in design, implementation, and deployment of solutions on Operation support including settlement / reconciliation;
  • customer view 360; other tasks to enhance tool / solution at Operations Division.

  • Coordinate with Sales / Business Unit / Product / IT to ensure operational end to end process smoothly.
  • Willing to work under pressure to deliver awesome Operational tool / solution requirements to end user / customer.
  • Constantly look around to suggest improvement, discover issues and deliver better value to the end user / customer.
  • Oversee Operation projects and ensure that are completed on time and within budget.
  • Any other tasks as assigned by line manager.
  • Job Requirements

  • At least Bachelor’s / College Degree
  • 5+ years of experience in Business Analysis / Product Analysis / Product Owner
  • Experience in an online product company, outsourcing company or startup environment
  • Strong digital product knowledge and ability perform detailed requirement gathering / management work mostly independently
  • Strong written and oral communication skills with the ability to communicate appropriately in business and technical situations at all levels.
  • Job Locations

    E.Town Central, 11 Đoàn Văn Bơ, phường 12, Quận 4, Hồ Chí Minh, Việt Nam

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