The Product team is responsible for researching, building, and improving the product features of SenPay e-wallet (App, Web), App in App Senpay on Sendo, and digital content products on sendo.
vn ( in order to improve customer experience, increase the user active rates, and prevent customer complaints.
Collecting and analyzing user behavior to build product development plan in order to increase customer experience, increase the user active rates, prevent complaints from customers paying via e-wallet, and the digital content services on sendo.vn.
Coordinating with the technical, business, operation, and customer service teams to develop and execute product features.
Developing tools to measure and evaluate the product features’ effectiveness.
Building and developing the personnel to meet the business goals of the department and the company.
Other duties as requested by BOD