Manager, CRM, Unsecured Lending
Standard Chartered Bank
Ho Chi Minh, Vietnam, Asia
1 ngày trước

The Role Responsibilities

Managing credit performance in Unsecured Retail lending products. This includes monitoring of portfolio trends, credit performance standards as well as analyse the characteristics of portfolio and recommends portfolio risk management policies changes than can mitigate risk and maximise returns.

Strategy

  • Managing credit performance in Unsecured Retail lending products. This includes monitoring of portfolio trends, credit performance standards as well as analyse the characteristics of portfolio and recommends portfolio risk management policies changes than can mitigate risk and maximise returns.
  • Assess the credit quality of Retail Clients lending products portfolio by analysing and recommending portfolio risk management policy changes to optimize portfolio quality and product profitability
  • Design update, and communication of portfolio risk management & credit policies to ensure the portfolio maximise profitability whereas portfolio quality is maintained within targets.
  • Maintain a high quality of lending product portfolio risk management policies and activities to ensure that delinquency and charge-off are kept at a minimum for maximising overall profitability.
  • To monitor all changes to portfolio policies and processes required as a result of new initiatives, new products, or regulatory amendments.
  • Enhance MIS for Lending Products portfolio analysis.
  • Actively participate and contribute towards development and enhancement of portfolio management activities to maximise competitive position, profitability, and customer satisfaction.
  • Business

  • To provide professional and responsive support to Product / CI / Sales
  • To assist Head of Unsecured CRM in developing portfolio management strategies with action programs to maximise economic profit to Business
  • Work closely with Product Managers and BIU team to develop new / enhance products as well as develop an appropriate customer’s targeting.
  • Processes

  • To support BAU teams for smoothing processes.
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients; Effective Financial Markets;
  • Financial Crime Compliance; The Right Environment.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Key Stakeholders

  • Value Head, Product Head, Head of CI team, Head of Operation, Legal & Compliance counsel
  • Other Responsibilities

  • As per advise by Head of Unsecured CRM
  • Our Ideal Candidate

  • University graduate preferably from Business background.
  • Relevant experience in credit policy, product management etc.
  • Good analytical skills and ability to think innovatively
  • Strategic planning experience and capability
  • Good communication / presentation skills
  • Good financial analysis knowledge
  • Should be able to work with different and diverse teams
  • Good understanding of the credit life cycle & key drivers of performance
  • Experience on project management and process re-engineering
  • Visit our careers website

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