Senior Telesales Insights & Solutions Specialist
FE CREDIT
Hồ Chí Minh
12 giờ trước
source : Tuổi Trẻ

Mô tả Công việc

OBJECTIVE :

Responsible for supporting to create & evaluate campaign ideas / use cases both from internal / external data & market scans - to increase sales in both digital & traditional channels for various products

COMMUNICATION :

Internal : All key stakeholders of projects - Cooperate with key stakeholders to create and implement projects

External : Vendors - Implement projects and deliver desired deliverables as per requests of BOM

KEY RESPONSIBILITIES :

Creating projects / Initiatives campaign for the business, to Telesales channel, including :

  • Asses internal & external data to find campaigns to improve sales efficiency in both digital & traditional channels, for various products Loan XS-TU (not including NTB), CC, Banca, and other products within FE
  • Complete a market scan and analysis to ensure that innovative commercial strategy is innovative and optimized
  • Monitor the performance of campaign

  • Ensure the regular performance review are carried out to enhance the efficiency of the campaigns / projects
  • Develop insights of why the campaign is going well / not well
  • Building functional capabilities and capacities of Commercial Insights

  • Develop an understanding of how to conduct market research in an efficient & insightful manner to team members
  • Give input on how to conduct a market research in an efficient & insightful manner
  • Build strong relationship with main functions to empower effectiveness of those functions ( BICC, AA team )
  • Initiating initiatives based on analysis at management view to increase efficiencies of Telesales

  • Assist in providing insights for the commercial department to analyse possible initiatives
  • Conduct market scan and analysis to ensure that innovative commercial strategy is innovative and optimized
  • Provide analysis required to support decisions of CEO
  • Ad-hoc support tasks / projects

  • Support to plan a project
  • Support to implement the project, as a project team member, following the project plan
  • Yêu Cầu Công Việc

  • Bachelor Degree with majors : Data Management, Business Management, Finance, Economics or Accounting, Risk management or any qualitative field
  • Min. 2 years of working experience in finance (banking, insurance, investment, etc.)
  • At least 2 years of experience in fields related to data analytics, business development, business analysis or market research
  • Thông tin khác

  • Hình thức : Nhân viên chính thức
  • Báo cáo công việc này
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Nộp đơn
    Email của tôi
    Bằng cách nhấp vào "Tiếp tục", tôi đồng ý với neuvoo để xử lý dữ liệu của tôi và gửi cho tôi thông báo qua email, như được nêu chi tiết trong Chính sách bảo mật của neuvoo. Tôi có thể rút lại sự đồng ý của tôi hoặc hủy đăng ký bất cứ lúc nào.
    Tiếp tục
    Mẫu đăng ký