User Experience Researcher

Home Credit VN

Hanoi, VN

4 giờ trước

KEY RESPONSIBILITIES

Independently plan, design, execute, analyse and report user qualitative research and communicate those results with stakeholder to guide the direction of digital Home Credit products

Facilitate user In-Depth Interview or focus group discussion to deep dive in understandings user target audience

Identify potential problematic touchpoints according to user target audience

Closely work with Online Data Analyst to continuously improve users' measurement tools to effectively collect and monitor user feedbacks at each defined touchpoint.

Propose and take lead in enhancement activities, focusing on Online activities and other related process improvement, culture building

JOB REQUIREMENTS

Education : Bachelor’s Degree in Psychology, Human Computer Interaction or equivalent; required.

At least 2 years experiences in qualitative research / UX research or similar role

Good project execution and time management

Fluent English

Ability to communicate research results to cross functional stakeholders with data storytelling presentation

Strong emotional intelligence

Independent working, result oriented.

COMPENSATION & BENEFITS

13th Salary Fixed and KPI Bonus

PTI Health Care for personal

24 / 7 Accidental Insurance

100% Social Insurance

Meal + Phone Allowance

Yearly Medical Checkup

15 Annual Leaves

Professional and Transparent Working Environment

Apply Latest Financial Technology in the World

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