Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia.
Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts.
Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers.
But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Participate actively in the implementation of new or revised processes and surveillance, regional policies and guidelines, and local regulatory requirements with due consideration on the business needs and risk and control.
Manage and provide support on the process, system enhancements, training, procedure manual write-up, annual reporting and review of high-value customers, consultation to stakeholders.
Write-up, review and revise procedures of the department
Actively involve key stakeholders in process design discussion to achieve the objective of full compliance with policy while balancing execution effectiveness and risk and control.
Participate in system-related projects to address process efficiency or risk and controls for sales effectiveness
Assist the business in all audit review preparations and corrective action plan implementations.
Provide support to internal departments on branch operations and sales process matters.
University degree in Business Administration or related majors.
Minimum 2 years of sales control experience with a good understanding of sales system enhancement. Knowledge in the Logistics industry is preferable.
Proficient in Microsoft Office is necessary.
Highly motivated individual with initiative, analytical, and ability to work and lead changes independently.
Must be a team player and committed to delivering strong customer service to internal clients.
Strong written communication skills and good interpersonal skills.