Senior Airport Services Agent
Qatar Airways
Asia Pacific, Vietnam, Ho Chi Minh City
21 ngày trước

About Your Job :

The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR’s commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent manner.

Accountabilities :

  • Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger
  • Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas
  • Escort and direct Arriving / departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc.
  • Assist duty officer to handle company material and records
  • Liaison with GHA for quick processing of hotel and transfer passengers
  • Work with GHA and ensure smooth passenger handling
  • Assist passengers in regards to entry requirements, visas, residence permits etc.
  • Ensure passengers are assisted smoothly through airport facilities
  • Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.
  • About You :

    To be successful in this role, you must have a Bachelor's Degree, trade or vocational qualification, with 3 years of job related experience in customer service and at least 1 of year experience in Airport Operations of a leading airline.

    High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment. DCS experience and knowledge of ticketing is an advantage for this job.

    Fluency in English (both written and oral) is required as well as having knowledge of Amadeus.

    Successful candidate must be willing to work shifts including frequent nights and weekends

    Ứng tuyển
    Ứng tuyển
    Email của tôi
    Bằng cách nhấp vào "Tiếp tục", tôi đồng ý với neuvoo để xử lý dữ liệu của tôi và gửi cho tôi thông báo qua email, như được nêu chi tiết trong Chính sách bảo mật của neuvoo. Tôi có thể rút lại sự đồng ý của tôi hoặc hủy đăng ký bất cứ lúc nào.
    Tiếp tục
    Mẫu đăng ký