System Support Engineer
Grab Vietnam
Việt Nam
8 ngày trước
source : Talent Network

Mô tả công việc

The day-to-day activities :

  • Systems implementation & enhancements- support regional assistant lead and team lead to coordinate all aspects of Finance Applications projects including prioritisation, planning, management and execution of all project phases including design, development, support, deployment, support, deployment, support, deployment and effective integration of financial accounting systems.
  • Analyze & support system change requests to ensure the business needs are clearly understood and the technology implemented meets the needs and expectations of the business.
  • Review finance systems administration to ensure proper corporate governance over user access profiles & matrices.
  • Ensure that all products & services support the appropriate business processes and have the appropriate support and maintenance processes in place.
  • Manage software vendors’ deliverable and SLAs to provide effective resolution to issues / problems. Facilitate meetings with a Win / Win result.
  • Support the FP&A and Accounting teams in support of systems reports to manage and measure the business processes, month end reporting package, budget and forecast reporting.
  • Work with regional IT support team to resolve any infrastructural or AWS related issues in rendering services to the finance community.
  • Monitor and configure network commodity requirements for system residing in the landscape of finance systems regionally.
  • L1 / L2 support for regional financial systems.
  • Influence other functional areas of the business to achieve business objectives or key results.
  • The must haves :

  • Bachelor's Degree in Computer Science / IT / Communications Enggr. or equivalent educational or professional experience.
  • 3-4 years of working experience, preferably at least 1 year in Startup company.
  • Minimum CCNA or higher preferred.
  • ITIL knowledge / certified a plus.
  • Active Directory (On-Prem / Cloud) preferred.
  • BI system / SQL scripting knowledge is a plus.
  • SQL server management knowledge and experience a plus.
  • Dynamics / Oracle / SAP ERP software experience a plus.
  • Excellent communication and presentation skills. Proficient in establishing working relationship with all levels of management & financial executives in the region.
  • Enthusiastic, versatile and can-do attitude is essential.
  • Hands-on attitude and approach.
  • Team player.
  • Problem solver / Result oriented.
  • Strong communication skills & resourceful.
  • Able to work in a fast and dynamic environment.
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