[HCM] Assistant Services and Business Development Manager
Circle K Vietnam
Hồ Chí Minh, VN
4 ngày trước

I. Job Purpose :

  • To achieve targets set in terms of income, growth rate and number of new services via optimizing current and developing new services efficiently and effectively.
  • II. Job accountabilities :

  • Compile a feasible and effective action plan to achieve monthly / quarterly / yearly targets set.
  • Maintain and optimize current services via closely observing performance at store level.
  • Develop more new services both effectively and efficiently via market intelligence, Supplier network and coordinating with all related Departments such as Operations, Finance, IT, Training, etc.
  • Coordinate with Operations to perform store by store performance analysis to improve or fix any issues.
  • Update all related parties about regulations / process / requirements / reports of both current and new opening services when appropriate.
  • Ensure best visibility of services in / outside stores by sufficient POSM and online by regular posting.
  • Execute regular retail audit to check, coach and fix if any issues to make better acknowledgment of store staff.
  • Perform market visits (on / offline) to better understand customers’ behaviors or competitive intelligence.
  • Conduct regular training to CSR / SM / AM and update training kit on Service Manual.
  • Report to Line Manager about current performance along with initiatives and plan to achieve over-expected result on weekly / monthly / quarterly / yearly basis.
  • Take on some of the manager’s responsibilities such as making decisions and delegating work to others in the manager’s absence or when assigned.
  • Ad hoc jobs : when necessarily such as carrying out specific projects and research to develop new effective services for customers.
  • III. Job Skills and Qualifications :

  • College or University graduated, preferred in Economics, Business Administration, Marketing and Sales.
  • Overseas study will be an advantage.

  • At least 2 years working experience in Sales & Marketing, Operations and Business Development.
  • Working in retail industry, esp. CVS will be an advantage.

  • Good at Vietnamese / English listening, speaking, reading and writing.
  • Computer Skills : MS Office (Word, Excel, Power Point, Outlook), Email writing, Internet surfing.
  • Highly technology-friendly and be trendy will be an advantage.

  • Communication / Presentation / Negotiation Skills.
  • People / Interpersonal Skills.
  • Good at details and precision.
  • Able to work independently with less supervision as well as work in harmony in group with teamwork spirit.
  • Willing to travel.
  • Báo cáo công việc này

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