Ant Group Vietnam Business Operation Manager International BG
Alibaba Group Holding Limited
Ho Chi Minh City, Vietnam
4 ngày trước

Job Description

  • Responsible for Payment business Operations of e-commerce players. Business Operations Manager will be working closely with customer, e-commerce player, to help run payment operations.
  • Ensure smooth operations and comply with regulations.
  • Identify initiatives and plans to drive continuous improvements in payment experience, cost and to enable e-commerce platform to rapidly develop and meet company objectives as well as ensure comply with rules and regulations.
  • Analyze customer journey, conversion and related data to identify problems or opportunities to improve key KPIs, OKRs.
  • Prepare periodically report on performance of payment operations and improvement plans and present to managements.
  • Manage key projects to ensure well execution is in place. Coordinate to get alignment among stakeholders and teams.
  • Build and manage deep and trusting relationships with key stakeholders
  • Ad-Hoc Projects
  • Job requirements

  • Around 5-12 years of work experience.
  • Excellent business acumen & highly analytical with data-driven approach.
  • Experience working in e-commerce, payments or technology industry is preferred.
  • A problem solver, with a strong sense of ownership, acute analytical skills and capable of identifying key business metrics.
  • Results oriented, extremely proactive & highly responsive with great attention to detail.
  • Highly organized, able to prioritize and create order in chaos;
  • Strong negotiation and communication skills. Good interpersonal communications and stakeholder management.
  • Be a self-starter with Can-Do attitude, productive & focused with the ability to work independently in a fast-paced environment.
  • Willing to travel aboard (Around 30%)
  • Fluent in spoken and written English & Vietnamese.
  • 五年以上

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