Solution Architect
Hyperverge
Ho Chi Minh City, VN
9 giờ trước
source : Glints

ABOUT HYPERVERGE :

Hyper / ˈhʌɪpə / , Beyond, above, above normal

Verge / vəːdʒ / , To be on the edge or margin; border

HyperVerge is a collective idea of those who dare to push the limits of their capabilities to deliver powerful, cutting edge technology & products that can revolutionize and transform the way of living.

At HyperVerge, we build and provide AI models for real time image and video analysis with an accuracy of 99.5% and are optimized for deployments in low bandwidth environments.

Deep-learning networks built by HyperVerge are powering applications for large enterprise clients in Financial Services, Telecom, Energy, Security, and Defense.

We help companies solve critical business problems with an AI engine that is tested-at-scale and have marquee brands like FeCredit, MoMo, Grab, SmartPay, BeGroup, CIMB, cash24, etc as our clients.

MISSION :

HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh.

Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.

HyperVerge currently helps clients onboard 35M customers every month ( 3% of India’s population).

As a Solutions Architect, you are responsible for ensuring that our customers are deriving the promised business value using our products by delivering optimal solutions.

You will be working with customers to understand their business problem, learn about their existing systems and processes, design transformational solutions leveraging HyperVerge technology, drive integrations and deliver the promised business impact.

OUTCOMES EXPECTED :

Develop a deep understanding of HyperVerge Technology and Products

Handle 3-5 existing key-accounts and 3-5 new accounts

RESPONSIBILITIES :

Solution Design and Technology Adoption

Become an expert on HyperVerge’s APIs and how to best deploy them

Own and drive relationships with external technical audiences of all kinds from engineer to CTO to understand business objectives and translate requirements into solutions

Maintain a deep understanding of the product and speak with customers about the most relevant features / functionality for their specific business needs

Work hand-in-hand with HyperVerge’s Sales team to develop proof of concept applications, present technical demonstrations, and help customers make the most of HyperVerge products

Discover new problems which the customer has and increase adoption of HyperVerge technology wherever applicable

Integration and Delivery

Provide technical leadership and guidance to our users while they are building their HyperVerge integrations

Utilize technical acumen to drive high-quality integrations while accelerating time-to-go-live

Create technical content (sample code, demos, etc.) to show customers how to implement specific use cases or best practices

Conduct POCs to ensure that the products meet the client’s requirements

Be the single technical point of contact for our customers and act as an escalation point to drive resolution in a timely, proactive manner

Voice of the Customer

Use first-hand customer knowledge to impact product strategy, working with all parts of HyperVerge to ensure its offerings continue to satisfy its largest and most strategic users’ needs

Personal Competence Building

Focus on personal competence building across all stages of customer success.

Constantly learn better ways to understand problems, manage situations, build trust and deeper relationship and help clients derive value out of the product

Sharpen your communication skills to understand the requirements of a client and resolve difference in opinion

Maintain composure through tough situations faced during the course of the interaction with the client

Share and build a best-practises knowledge baseLearn to build relationships with the client where they feel comfortable to discuss all problems and issues openly

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