Career Opportunities at IDP Education(HCM / Hanoi Office)IDP is a global leader in international education services. We help international students study in English speaking countries.
Our success comes from connecting students with the right course in the right institution and the right country.We’ve been operating for close to 50 years, creating a huge network of opportunity with offices in over 30 countries.
In 2017, we acquired the Hotcourses Group, a leading course search database and student engagement platform.IDP is also a proud co-owner of IELTS, the world’s most popular high-stakes English language test and operates 11 English language teaching campuses across South East Asia.
COUNTRY DESTINATION MANAGER (US & Canada) - Vietnamese only(Full time) Job Description : Key responsibilities for this position;
Achieve the annual budget for Student Placement (US & CA) & execute the long term strategy of the company to strengthen its position as leading student placement service provider in the market.
This to be achieved by finding the right balance between local needs of customers and global operating model.
Co-develop and co-execute the destination-wise activity calendars with marketing team to deliver pipeline leads and conversion targets by intake in Viet Nam.
Build and implement destination strategies for each destination in Viet Nam
Provide strong business leadership, instilling IDP’s vision for the organisation and a performance driven culture with the office teams across Vietnam
Provide mentoring, coaching, ongoing communication thereby driving for high engagement and excellent business results
Provide destination training, knowledge training for counselling team, certify the counsellor who are qualified to do the counselling works in Viet Nam
Build strong client support through ongoing engagement and client relations. Take the leading role to develop business model, proactively manage clients and follow up execution plan by the MDOM business model.
Build strong working matrix relationships with country teams destination and marketing, IETLS and ELT - to deliver optimal results across country
Contribute to building a world class operating environment by exhibiting a collaborative but decisive operating style.
Be a productive and effective member of leadership team and supporting Country Director through exhibiting a collaborative operating style but ensuring that decisions are taken on time.Key KPI’s
Achieve targets for Leads, Applicants, and Finalized volumes by destination and by intake (US & CA)
Timely preparation, with Marketing & Regional Destination leaders, of intake-based pipeline plan and activity calendars
Execute activity calendar as per defined dates and timelines
Positive US & CA client satisfaction ratings at country and office level, well client management
Successful implementation of global projects across all US & CA counsellorsRequirement :
Strong experiences (above 5 years) in oversea studying counselling with strong knowledge of relevant information in at least one destination (US & Canada) is a must.
Excellent presentation and communication skills
Good written and verbal English skills
Demonstrated skill in a customer facing multinational company with experience in developing business plans, budgets and skills to monitor, review and report on progress.
Strong problem resolution skills
A strong, ethical leader who acts with integrity and in the best interests of the business.
Experience in working with CRM systems will be desirable
Bachelor’s or equivalent degreeBenefits :
13th month salary
Bonus in the end of year
English Training scholarship for staff and family in ACET
15 days for annual leave
10 days for sick leave
Annual medical examination
Staff development & training abroad
Other benefits according to IDP’s policy