This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world.
You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives where your purpose accelerates our mission.
I. Job Summary
To highlight and sell the clinical benefits of PD therapy to improve patient outcomes. This is to include regular contact with key stakeholders and to be in line with Baxter’s Renal PD strategy of profitable growth
II. Essential Duties and Responsibilities.
1. Business Process Demonstrates an acceptable level of business acumen,including :
Ensure all activities are reported accurately and in a timely manner into our customer relationship management program.
Implement all Sales Force Effectiveness initiatives (e.g. call frequency, segmentation and call type activities) as communicated in meetings and atconferences.
The active discovery and reporting of current and relevant business information, e.g. competitor intelligence, potential businessopportunities
The reporting of adverse events and product complaints in accordance with the Baxter guidelines.
The timely communication of required and / or relevant information both internally and externally including information necessary to maintain an accurate and effective customer management database.
To support and act for other team members within the Renal PD Division, as required by the Supervisors / Managers
2. Find opportunity to developbusiness and maintain relationships
Develop and maintain relationships with all levels of external (e.g. Nephrologists, Providers and Nurses) and internal customers to create beneficial outcomes for Baxter Healthcare whilst maintaining individual and corporate integrity.
Maintain effective team performance through developing working relationships with peers and colleagues
To develop and maintain relationships with team members from other business units within Baxter.
3. Education / Training Provide high standard of education and training in the area of renal therapies.
Plan, prepare, promote, attend and deliver workshops, seminars and conferences, using only pre-approved marketing and sales materials
Communicate benefits of using PD therapy solution to Nephrologists and nurses involved in renal replacement therapy.
Ensure that all training is documented as per Baxter policy and procedure.
Support hospital employed nurses with the technical knowledge to train their patients on the Baxter products.
Any direct patient interaction should only occur when appropriate hospital / clinic consent documentation has been provided and a hospital staff member is in attendance.
4. Project Support - Maximising market growth, market penetration and minimising patient drop out.
Assist in research projects as directed by the renal business unit.
Assist and liaise with the Marketing department on projects as required and agreed to by the sales manager.
Assist in the development of new education programs to support business strategies in accordance with the renal business objectives.
Good Clinical knowledge andPractices
Demonstrate ownership for achievingresults.
Demonstrates appropriate sense of urgency anddecisiveness.
Creates strong morale and spirit in his / her team by establishing common, motivatinggoals
Able to develop solutions and make recommendations based onanalysis
Proactively seeks feedback and information to solveproblems
PC skills (Word, PPT andExcel)
Able to write / speakEnglish.
IV. Education and Experience
Nurse or Pharmacist / Doctor UniversityDegree.
Experience in a healthcare environment at least 02 years (ideally in a renalenvironment)
Experience in or desire to work in a highly specialised chronic diseasefield