Senior Application Support Officer - Hà Nội - TA105
Hà Nội
3 ngày trước

Mô Tả Công Việc

  • Installation, configure and Admin the application
  • Monitoring, backups, performance tuning and regular maintenance applications efficiency
  • Sustaining the security and integrity of application
  • Provide technical advice, support to the Support Teams and customer
  • Review and control operation procedure within domain
  • Troubleshoot and resolve issues within a timely manner against SLA requirements
  • Communicate issues, solutions and requirements to both technical and non-technical Teams as required
  • Yêu Cầu Công Việc

    1. Educational Qualifications : Bachelor’s degree in IT, Computer Science, Engineering, Mathematics, or related field of study : or equivalent education, training & experience.

    2. Relevant Experience

  • IT Support Experience, IT Developer Experience
  • 3+ Experience with database software / web applications
  • 3+ Experience with MS SQL Server, Oracle, Java, PL / SQL, T-SQL
  • High Availability Experience
  • Understanding of the operation, the nature and scale of the VPBank's business
  • 3. Relevant Knowledge / Expertise

  • Must have an excellent command of the English Language
  • Experience leading 1-3 person teams (informal leadership is okay)
  • MS SQL Server, Oracle, up to and including 2012, 11GR2
  • Knowledge of 'relational database management systems' (RDBMS), object oriented database management systems' (OODBMS)
  • Application Backups and Disaster Recovery
  • Java / Enterprise application performance tuning and best practices
  • Knowledge of Windows Server, Linux
  • An ability to assess each customer / employee's IT knowledge levels
  • Ability to deal with difficult callers
  • 4. Skills

  • A Can-do’ attitude
  • The ability to work quickly, under pressure and to deadlines
  • Initiative and self-confidence
  • Planning and negotiating skills
  • Good Presentation skills

  • Competitive salary and bonus package
  • Staff loan with special interest rates
  • Traing courses based on the job, Training framework / Learning RoadMap for each position
  • Insurance in accordance with Labor laws + VPBank Care insurance for all employees. (insurance covered for family members for entitled employees);
  • Annual leave (varied based on job grade)
  • Travel allowance
  • A dynamic and friendly working environment, full of great opportunities to develop your career and abundant interesting activities to join (Sports competitions, talent contests, teambuilding )
  • Working time : from Monday to Friday & 2 Saturday mornings / month
  • Báo cáo công việc này

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