Ecommerce Operation Specialist

Cổ phần Maison Retail Management International

Tp Hồ Chí Minh

1 ngày trước

source : NHÂN LỰC NGÀNH LUẬT

Mô tả công việc

Build, deploy, control E-commerce business operation processes. Coordinate to optimize operating procedures between E-commerce departments

Architect and build reports that measure operations excellence, mainly for customer service, payments, warehouse, production, and logistics

Analyze & optimize operating indicators and provide cross function improvement plans in collaboration with team leads to bring operations excellence

Point of contact for feature improvement to improve the traceability and the efficiency of actions performed inside of systems by warehouse, and logistics

Manage relationship with third party companies (packaging, storage, logistics, payment gateway) in terms of quality, timeliness, and pricing of services

Monitor e-commerce cost centers and provide cross function improvement plans to further improve the profitability of e-commerce operations

Report directly to Ecommerce Manager

Yêu cầu công việc

3 - 4 years of experience in E-commerce operation or related that have at least 2 years of experience in the same position

Knowledge of operating E-commerce business

Knowledge of debt management, fulfillment, logistics, customer services

Excellent project management skills, including demonstrated ability to think end-to-end, manage long-term projects and manage multiple projects simultaneously

Exceptional data management skills, SQL is a plus

Strong ability to investigate problems at hand, dive deep to the root cause of a problem, find systematic gaps, support it with analytical data and finally address the issue

Result oriented, strong commitment to deliver expected outputs

Skills of assigning, coordinating, and controlling work

Phúc lợi công việc

Discussed in the interview

Báo cáo công việc này

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.