Ecommerce Operation Specialist
Cổ phần Maison Retail Management International
Tp Hồ Chí Minh
1 ngày trước

Mô tả công việc

  • Build, deploy, control E-commerce business operation processes. Coordinate to optimize operating procedures between E-commerce departments
  • Architect and build reports that measure operations excellence, mainly for customer service, payments, warehouse, production, and logistics
  • Analyze & optimize operating indicators and provide cross function improvement plans in collaboration with team leads to bring operations excellence
  • Point of contact for feature improvement to improve the traceability and the efficiency of actions performed inside of systems by warehouse, and logistics
  • Manage relationship with third party companies (packaging, storage, logistics, payment gateway) in terms of quality, timeliness, and pricing of services
  • Monitor e-commerce cost centers and provide cross function improvement plans to further improve the profitability of e-commerce operations
  • Report directly to Ecommerce Manager
  • Yêu cầu công việc

  • 3 - 4 years of experience in E-commerce operation or related that have at least 2 years of experience in the same position
  • Knowledge of operating E-commerce business
  • Knowledge of debt management, fulfillment, logistics, customer services
  • Excellent project management skills, including demonstrated ability to think end-to-end, manage long-term projects and manage multiple projects simultaneously
  • Exceptional data management skills, SQL is a plus
  • Strong ability to investigate problems at hand, dive deep to the root cause of a problem, find systematic gaps, support it with analytical data and finally address the issue
  • Result oriented, strong commitment to deliver expected outputs
  • Skills of assigning, coordinating, and controlling work
  • Phúc lợi công việc

  • Discussed in the interview
  • Báo cáo công việc này

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