What We Can Offer
Free memberships of California Fitness & Yoga 12 annual leaves per year
Position Summary : The Cloud Administrator oversees a number of key functions within the IT department that enable the delivery of a high quality local network and connectivity with cloud hosting, an optimized cloud infrastructure and a smooth integration throughout the whole enterprise system.
Contribute to SME (Subject Matter Expert) for technical validation on new projects
Be responsible to maintain & optimize the whole cloud infrastructure, working with vendor to ensure it stable
Be responsible for Cloud migration, implementation project
Research new technology, new solution to support business departments
Assist the IT Support team to ensure resolution of all issues are in line with Service Level
Maintain system protocols by writing and updating procedures
Provide references for users by writing and maintaining user documentation including system training manuals
Develop and maintain system training manuals and conduct documentation handover for the whole system.
Ensure all documents are written using clear and concise language that can be communicated to both technical and non-technical stakeholders
Qualifications / Memberships :
CCNA certified or equivalent level of knowledge.
MCSA certified or equivalent level of knowledge.
VMware Certified Professional or equivalent level of knowledge.
Microsoft Certified Azure Administrator or equivalent level of knowledge.
Microsoft Azure Certified DevOps Solutions or equivalent level of knowledge.
Experience in a similar technical role
Experienced Service Management professional
Experience in implementation of DRP
Experience in troubleshooting complicated issues, resolve major incidents
Previous experience in a 24 7 high-availability production environment
Experience of working on network equipment in an ISP environment, a large NOC or other such company associated with networking.
Experience in Cloud Networking Direct Connect / VPC, NACL’s, security groups
Exposure to running projects effectively is essential
Knowledge & Skills : Essential
In depth knowledge of TCP / IP LAN / WAN networking technologies and troubleshooting techniques
Good technical background including active directory, networking, cloud services, virtualization, scripting, CI / CD
Able to design Azure landing zone
Linux / UNIX skills is a plus
Strong interpersonal skills with a proven ability to build and maintain strong relationships with internal and external stakeholders.
Exceptional communication skills (written, presentation and verbal)
Strong attention to detail and high standard of quality for deliverable creation
Strong customer focus and demonstrates a service oriented culture
Pro-active in identifying opportunities for improvement within the business and taking ownership of actions
A self-starter, is capable of adjusting behavior in different scenarios and is capable of managing own time.
High level of initiative with ability to deal with multiple tasks simultaneously and with conflicting priorities.
Able to demonstrate the ability to undertake the above responsibilities
A passion for Service Improvement
Knowledge of ITIL disciplines
Willingness to support and mentor junior staff
Able to work under pressure and meet deadlines
Able to demonstrate a high degree of flexibility including shift and out of hours working
Able to manage sensitive and sometimes confidential information
Self-motivation and able to take responsibility
Able to manage and prioritize and tasks and time efficiently
Able to demonstrate initiative and a proactive approach to daily tasks
Ability to lead and negotiate business solutions that balance technical capability, cost, and time, against business need is required.
Ability to interact professionally with a diverse group, executives, managers, and subject matter experts is required.
Ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets is required.
Ability to establish strong relationships internally.
Good understanding of the organization’s technology direction.
Strong technical documentation / interpretation skills.
Problem analysis skills.
Ability to work with minimal supervision, making decisions based upon priorities, schedules and an understanding of business initiatives.
TNL Plaza, 346 Ben Van Don, Ward 1, District 4, Ho Chi Minh City, Vietnam