Responsible for warehouse activities from input, output and stock goods, warehouse safety, security, clean, material, and equipment
Formulate and review operational strategies and tactics to provide quality services that meet customers’ requirements and at the same time achieve good financial performance
Ensure that the overall management of the warehouse system and operations are efficient and are able to meet customer requirements and contractual requirements.
Monthly inspection of IRA stock count to ensure Goods security
Liaising with customer on any ad hoc coordination
Set-up discussion with customer for monthly & weekly performance review
Build and maintain good rapport with customers to understand their requirements, obtain feedback on service performances and response to enquiries and service issues highlighted by customer
Monitor staff performance, motivating and assigning team to works, training
Identify and record process quality problems and initiate or recommend solution to these problems, verify and control the implementation.
Conduct Monthly In-house Operations discussion meeting to keep staff informed and aligned
Conduct Self Improvement program to achieve better warehouse and customization efficiency
Take leadership in identifying & delivering any saving & Improvement opportunities for the Operations
Manage sub-contractor (If any)
Warehousing and logistics process knowledge
Proficient in Computer skill
Ability to use WMS, SAP, ERP System
Understand SOP process
Strong Leadership Skill
Strong customer and employee interpersonal skills
Ability to work under pressure
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