Mô tả Công việc
Developing an annual training plan.
Managing the training budget.
Assisting department managers to develop and organize their training programmes.
Assisting department managers to train individuals designated as departmental trainers.
Conducting general orientation programmes.
Organizing supervisory and management development programmes.
Coordinating the use of outside training resources.
Organizing cross-training programmes.
Assisting the management in analyzing training needs.
Completing monthly training reports.
Performing other duties as assigned by the supervisor.
Acknowledging and screening the daily work schedule.
Conducting daily briefings and de-briefings in the absence of the department heads.
Establishing a two-way communication mode with related departments.
Communicating effectively with guests, subordinates, immediate supervisors and other section heads.
Completing, distributing and presenting monthly training reports which include employee s progress reports.
Responsible for successful management and operations of trainings by measuring the progress of employee improvements towards communication skills, job skills and English skills.
Knowing and understanding the job description of all positions in his / her department and beware of others.
Checking and improving all service standards established by the company.
Maintaining grooming standards for all personnel.
Communicating effectively with guests, clients, business partners and employees.
Bering a superior sales person to promote the hotel s image and businesses.
Participating in community projects or activities in order to promoting the hotel s image and cooperation to improve community relationships.
Coaching and counseling all employees when applicable.
Evaluating objectively the training performance or related employees.
Providing the most effective training to all employees regularly.
Motivating employees to grow within the company.
Developing himself / herself to become a better manager at all times.
Relating the Spa concept to staffs and ensure healthy living programmes.
Performing other duties as assigned by the management.
Yêu Cầu Công Việc
At least Bachelor degree in any field
At least 3 year experience in a company or in international hotels with evidenced tracked record of achievements in people development
Capability of conducting trainings and developments of employees at all levels
Strong inter-personality and leadership skills
Proficiency in English and computer literate
Excellent public speaking skills (track record of presentation or public speaking training course)
Strong in driving results, people management and development
Thông tin khác
Hình thức : Nhân viên chính thức
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