IT NSO & Store Supports for Highlands Coffee
VTI GROUP
Hồ Chí Minh
21 giờ trước

Mô Tả Công Việc

  • Maintain current system and ensure operate stabled.
  • Install, configure, test, maintain, monitor POS system, and troubleshoot end user and network hardware in outlet.
  • Perform on-site analysis, diagnosis, and resolution of complex hardware problems for variety of end users, and recommend and implement corrective solutions, including off- site repair as needed.
  • Assist in develop new stores.
  • Follow to support / setup promotion program request from operation.
  • Knowledge about peripheral devices, Printing / Barcode / scanning devices and other products.
  • Receive and respond to incoming calls, pages, and / or e-mails regarding I.T operate issues / POS system from outlets.
  • Recommend, schedule, and perform desktop computer, hardware and peripheral equipment improvements upgrades, and repairs.
  • Other duties as required.
  • Yêu Cầu Công Việc

    1) Education :

  • College diploma or university degree in the field of computer science and / or 1+ years equivalent work experience.
  • Degree in information technology, engineering, business administration or equivalent.
  • 2) Experience :

  • At least 1+ year experience of working (Must)
  • Knowledge about POS system for Retails industry would be an advantage.
  • Ability to operate tools, components, and peripheral accessories.
  • Able to read and understand technical manuals, procedural documentation, and Training guides.
  • Ability to research into hardware products and I.T issues as required.
  • 3) Work related skills :

  • Project management skills
  • Client service mindset
  • Ability of Writting and speaking English
  • Understanding of the organizations goals and objectives.
  • 4) Soft skills :

  • Problem solving skills (Must)
  • Self-motivated and directed.
  • Clear / efficient written and oral communication
  • Effective interpersonal skills and relationship-building skills.
  • Job tags :

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