Retention & Optimization Associate
Grab Vietnam
Việt Nam
13 ngày trước
source : Talent Network

Get to know our Team

  • This team oversees 4W and 2W commercial operations and P&L management, including pricing and marketplace (e.g., incentives, service assurance)
  • Tech and Operations (payouts, PMO, tech solutions)
  • They are hardcore data folks and has good experience with operations and interest in market insights.
  • Get to know the Role :

  • Project Management : Can drive different projects to explore business issues / opportunities, uncover insights and / or identify targeted areas for business growth
  • Stakeholder Management : Able to communicate upwards and across different departments and to provide direction when needed
  • Data Analysis : Look at w-o-w trends and spot growth gaps. Deep dive on core issues and use our data to find answers. Know how to budget and forecast.
  • Business Management : Will co-own the overall supply operations of GrabExpress, GrabAssistant and GrabFood - allocating, incentivizing, and optimizing the whole 2W driver pool.
  • Create new ways to improve driver behavior and performance

    The day-to-day activities :

  • Data analysis and translation to business strategies
  • Business development
  • Need to be able to work with diverse business stakeholders
  • Liaising with other groups in the business
  • Go on the ground to understand how customers (PAX and DAX) experience Grab’s services and brings back insights to the team
  • Business performance tracking
  • Budget tracking
  • Business initiative financial modeling
  • The must haves :

  • Bachelor’s degree
  • Good business acumen and burning curiosity about data
  • Quick learning agility and a strong sense of ownership
  • Able to work in a fast-paced environment with tight deadlines
  • Ability to create business cases and models on special projects geared for business growth
  • Adept at financial forecasting, budgeting, and pricing cause-and-effect simulation
  • Experience working at / building a startup business preferred
  • Preferably one year of experience in business development, strategy, or operations management
  • Preferably one year of experience in project management
  • Economics, statistics, or business background would be a plus
  • This is a hands-on role need to be willing to roll up sleeves
  • Team player
  • Effective communicator
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