Guest Services Assistant (Ho Chi Minh)
Ho Chi Minh City
4 ngày trước

Job Description

Your Responsibilities

The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.

Your Duties

Documentation check : passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass.

Tagging luggage and carry on inspection, referred to Teams & Conditions.

Boarding guest to the aircraft.

Deplaning guest from the aircraft.

Providing assistance to guest if any special need : wheelchair, NTL, etc.

Responsible for ensuring Guest Service operations are conducted in accordance with applicable regulations, compliance with Civil Aviation Authority of Thailand requirements and standards of Thai AirAsia.

Handle documents : GD, crew sign, collecting departure and arrival immigration card.

Your Traits

Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment

Proficient in oral and written English and Bahasa Malaysia, or local language where staff is located

Possess good interpersonal and communication skills

Able to work on shift.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.

We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

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