Director of Food & Beverage

Accor

Da Nang City, Da Nang City, Vietnam

1 ngày trước

Job Description

Establishes excellent relations with guests

Prepares the commercial action plan for the department and ensures its implementation

Sets daily sales targets to be met by the team

Is familiar with all the hotel's services and informs guests about them to encourage use

Analyses guests' comments and implements any corrective actions as required

Launches and deploys marketing initiatives in the local area in order to increase revenue

Works in close collaboration with the sales department to ensure high standards of service and satisfaction for meetings customers

Is actively involved in the local area to keep up-to-date with specific issues and needs

Keeps close track of what the competition is doing

Uses creativity and innovation to facilitate commercial operations

Ensures that sales materials are of good quality and ensures that pricing is in line with strategy

In conjunction with the Director of Culinary Service (DOCS), prepares the menus, organises purchases and updates the cooking instructions

Plans changes in the menu, sets prices and organises the work for the day in coordination with the DOCS

Is responsible for keeping equipment and furniture in good condition, for keeping machinery and appliances in reliable working order, and for following up technical maintenance.

Assures hotel management cover early mornings, evenings, weekends and on bank holidays

Attends meetings for Heads of Department

Passes on the management team's decisions

Knows how all the hotel's departments operate and is able to replace another Head of Department in case of absence

Ensures smooth operation and consistent services of Recreation

May occasionally be asked to replace the General Manager

Draws up the annual budget for the department and implements any corrective actions required

Ensures that the management results for the department are in line with the hotel's targets

Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines

Adapts department organisation as required and manages headcount for optimum "prime cost"

Draws up, implements and ensures that internal checks are carried out

Supervises F&B and Recreation purchasing and manages stocks

Supervises purchasing for the restaurant and kitchen, manages stocks and checks that AccorShop purchasing targets are met as decided by the brand

Checks inventories that have been carried out

Ensures that food and beverage costs comply with requirements defined by the hotel and the brand

Takes part in "Debtor" meetings and implements actions to recover debt

Work Experience

Diploma or degree in hospitality food & beverage, professional hospitality degree or hospitality management school and / or anyone eager to work in the sector regardless of their educational background, pending validation of their skills

Computer literate

Languages : English and a second language would be a plus

As Viet Nam law

Báo cáo công việc này

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