Director of Food & Beverage
Accor
Da Nang City, Da Nang City, Vietnam
1 ngày trước

Job Description

  • Establishes excellent relations with guests
  • Prepares the commercial action plan for the department and ensures its implementation
  • Sets daily sales targets to be met by the team
  • Is familiar with all the hotel's services and informs guests about them to encourage use
  • Analyses guests' comments and implements any corrective actions as required
  • Launches and deploys marketing initiatives in the local area in order to increase revenue
  • Works in close collaboration with the sales department to ensure high standards of service and satisfaction for meetings customers
  • Is actively involved in the local area to keep up-to-date with specific issues and needs
  • Keeps close track of what the competition is doing
  • Uses creativity and innovation to facilitate commercial operations
  • Ensures that sales materials are of good quality and ensures that pricing is in line with strategy
  • In conjunction with the Director of Culinary Service (DOCS), prepares the menus, organises purchases and updates the cooking instructions
  • Plans changes in the menu, sets prices and organises the work for the day in coordination with the DOCS
  • Is responsible for keeping equipment and furniture in good condition, for keeping machinery and appliances in reliable working order, and for following up technical maintenance.
  • Assures hotel management cover early mornings, evenings, weekends and on bank holidays
  • Attends meetings for Heads of Department
  • Passes on the management team's decisions
  • Knows how all the hotel's departments operate and is able to replace another Head of Department in case of absence
  • Ensures smooth operation and consistent services of Recreation
  • May occasionally be asked to replace the General Manager
  • Draws up the annual budget for the department and implements any corrective actions required
  • Ensures that the management results for the department are in line with the hotel's targets
  • Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines
  • Adapts department organisation as required and manages headcount for optimum "prime cost"
  • Draws up, implements and ensures that internal checks are carried out
  • Supervises F&B and Recreation purchasing and manages stocks
  • Supervises purchasing for the restaurant and kitchen, manages stocks and checks that AccorShop purchasing targets are met as decided by the brand
  • Checks inventories that have been carried out
  • Ensures that food and beverage costs comply with requirements defined by the hotel and the brand
  • Takes part in "Debtor" meetings and implements actions to recover debt
  • Work Experience

  • Diploma or degree in hospitality food & beverage, professional hospitality degree or hospitality management school and / or anyone eager to work in the sector regardless of their educational background, pending validation of their skills
  • Computer literate
  • Languages : English and a second language would be a plus
  • As Viet Nam law

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