About Intrepid Vietnam

Intrepid is a fast-growing and industry-leading ecommerce enabler, making brands and sellers successful in Ecommerce on all marketplace platforms across South East Asia through a combination of software solutions and value-added services across store management, online marketing, customer service (e.

g. chat), data & intelligence, and fulfilment & logistics. The company operates in Indonesia, Philippines, Singapore, Vietnam, Thailand and soon Malaysia, was built by ex-Lazada founders and is run by a young, enthusiastic and energetic team, looking to help brands and sellers seize the full potential of the ecommerce opportunity in South East Asia.

The role :

As Head of Commercial, your responsibilities mainly revolve around Key Account Management and growth. You report directly to the Country CEO to drive sales revenues through the management of Key Account Managers to ensure our client’s sales growth and assigned category growth.

Ranging from building up and mentoring key account managers, liaising closely and building ambition plans with top brand / seller partners, developing processes to ensure ecommerce success for brand and seller partners.

You are driven, goal-oriented, and results-focused individuals. You thrive within high-pressured environments. You have years of experience in leadership and management positions and have excellent analytic and excel skills.

You are able to gain insight through data and create actionable KPIs to maximize performance and sales growth. You are also able to lead teams to develop their potential while driving business outcomes.

Responsibilities :

Ensure all brand / store KPIs are met

Coach and develop team members

Who we look for the ideal profile :

University degree

Proficient in English

Minimum 5-6 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor

Strong interpersonal, relationship and communication, listening and negotiation skills

Strong ecommerce knowledge and analytical skills

Network with ecommerce platforms in Vietnam

Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment

Experience in ecommerce campaign plans

Good excel and power point skills

What we offer

Competitive salary package, performance-based

Key external facing position in a fast-growing international ecommerce company that has strong momentum and strong competitive differentiators (team, technology, regional footprint), this role offers an exciting growth journey and opportunity to co-create our success story.

You will work with leading brands across different categories to shape their presence across all ecommerce platforms in the years to come and will have a broad view on the latest developments in the South East Asian ecommerce ecosystem.

Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, soft skill and leadership training).

Annual leave for all Vietnamese holidays recognized by Vietnamese labor law and standardised 12 days personal annual leave.