Operations - User Communications (Content Review)
Shopee
Ho Chi Minh City, Vietnam
2 ngày trước

Job Description :

  • Review & revise content before communicate on all Shopee official channels mentioned above
  • Review Landing Page / Microsite / T&C / Transify / Policy / Seller Education Hub articles to increase user engagement, reduce churn, and enhance user loyalty
  • Make sure all communication content is clear, easy to understand to bring the best user experience, prevent crisis (if any) with short, clear & strong content
  • Proactively raise concerns / suggestions when review content for related teams to have the best communication solution
  • Proactively coordinate & follow with all related teams to get explanation & understand the working flow before review
  • Other tasks assigned by line-manager
  • Requirements :

  • At least a Bachelor’s degree in Communications, Marketing, Journalism, PR or related field
  • At least 1 year of experience in marketing and communications in the e-commerce industry preferred.
  • Experience working with content agencies is a plus
  • Excellent written and verbal skills in both native and English languages to coordinate with stakeholders from across the region
  • Critical thinking skill with the ability to exercise good judgment and provide effective solutions
  • Can work under pressure & quickly adapt when new things come
  • Be extremely careful and detail-oriented
  • Ability to plan, coordinate and prioritise work effectively
  • Proficient in Microsoft Office.
  • Knowledge of design software such as Photoshop or Adobe Illustrator is a plus
  • Báo cáo công việc này
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