Mô tả Công việc
KEY OUTPUTS : 1. Client services
1. Client services
o Timely renew insurance policies, strictly following Renewal Guideline of the Division
o Follow up client’s growth & requirements
o Design insurance program matching with client’s requirement
o Negotiate term and conditions with clients
o Keep & develop the relationship with clients
o Conduct Insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)
o Arrange risk surveys
o Provide consulting services to clients
o Explore new clients
2. Business Administration :
o Assist supervisors to handle client services
o Prepare and submit the Quotations to clients as per Division’s Guidelines
o Check the policies issued by Business Processing (BP)
o Plan client meeting schedules
o Premium Collection
o Guide Marketing (MKT) back staff for daily works
3. Co-ordination with other Divisions :
o Cooperate with Claim staff for claim matters of assigned clients
o Cooperate with Underwriting (UW) division for daily works as well as arising matters related to UW process, survey schedule, fac. RI arrangement
o Cooperate with RI / BP for policy issuance
o Cooperate with IT for report & supporting tool
o Cooperate with Accounting Section for Premium collection
o Cooperate with Legal for compliance issues
o Timely prepare periodic reports as required by the Manager
5. Staff Coaching
o Support MKT back staff, MKT executive staff in daily works
Yêu Cầu Công Việc
o University Graduation.
SKILLS / KNOWLEDGE :
o Strong marketing sense.
o Clearly understand working procedure & flow chart.
o Well know all insurance products and be able to explain to clients their coverage.
o Be highly aware of requirement to be professional to provide high quality service to clients.
o Presentation & negotiation skills
At least 5 year of experience in activities of Non-life Insurance.
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