Ocean Executive, Control Tower
Schenker Vietnam Co. Ltd
Hồ Chí Minh
16 giờ trước
source : Tuổi Trẻ

Mô tả Công việc

  • Run compliance check against corporate and legal guidelines
  • Run compliance check against destination country ocean freight SOP
  • Ensure valid quotation for Shipper is in place
  • Continuously obtain adequate shipping volume forecast information from Stakeholders and maintain this information at all time as applicable
  • Receive volume forecast information from Destination Office / Stakeholders and overlay with Shipper's volume forecast - as applicable
  • Continuously provide Shipper's volume forecast information to Export Operations Team and Destination Office
  • Handle continuous pre-shipment status follow-up with Shipper and inform Destination office - as applicable
  • Receive booking request from Shipper / Destination Office
  • Qualify booking request details against customer service agreement and current market conditions
  • Request and receive pickup instructions from Shipper and relay to Operations Team
  • Request update from MDM Team (Master Data Management) about new shipper / new supplier as applicable
  • Capture Shipper's booking request in TMS (TANGO) for file creation - as applicable
  • Initiate credit check for Shipper and follow up on credit issues with Finance Team
  • Evaluate requested routing, equipment availability and enter preferred carrier routing into TMS (TANGO)
  • Ensure follow up SOP correctly
  • Facilitate communication between Customer and Export Customs Team - as applicable
  • Receive and / or upload relevant Customer documents to digital archive (ODM) - as applicable
  • Notify concerned team (Doc / OP / OA / ) of any changes required to document
  • Evaluate and ensure shipment profitability
  • Generate operational reporting for Customer - as applicable
  • Follow up milestone update
  • Maintain close contact with origin team / internal & external customers
  • Keep close contact with customer’s vendor to understand and proceed necessary action to keep balance the relationship between 3 parties
  • Proactively gain market news from BAM / Trade team to update to stakeholders to develop their trust on Schenker service
  • Check KPI report & key reason code as per customer’s requirement
  • Ensure compliance with Customer specific KPI's - as applicable
  • Verify and coordinate with OP / OA regarding income / cost reserves in TMS (TANGO)
  • Quick escalation and keep manager to be advised for all issue with customer or their vendor
  • Qualify vendors’ service and report to manager
  • Yêu Cầu Công Việc

  • Effective communication skills and professional communication etiquette
  • Fluency in written and spoken English and local language
  • Strong computer (Windows PC) skills (including typing skills (at least 30 words per minute)
  • Soft skills (multi-tasks, working under pressure, decision-making and problem solving, time management, teamwork,etc.)
  • Corporative, supportive, optimistic attitude to all colleagues and customers
  • Thông tin khác

  • Bằng cấp : Đại học
  • Độ tuổi : Không giới hạn tuổi
  • Hình thức : Nhân viên chính thức
  • Báo cáo công việc này

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Nộp đơn
    Email của tôi
    Bằng cách nhấp vào "Tiếp tục", tôi đồng ý với neuvoo để xử lý dữ liệu của tôi và gửi cho tôi thông báo qua email, như được nêu chi tiết trong Chính sách bảo mật của neuvoo. Tôi có thể rút lại sự đồng ý của tôi hoặc hủy đăng ký bất cứ lúc nào.
    Tiếp tục
    Mẫu đăng ký