Manage AWB / MAWB / Manifest / Arrival Notice / Delivery Order
Co-ordinate with origin team and inform customer on incoming shipments
Follow-up and send HAWB to customer, ensure accuracy of AWB / MAWB / Manifest
Create and release Arrival Notice / Delivery Order timely
Inform Counter / Terminal that HAWB / DO is ready for issuance
System Update and Shipment Follow Up
Ensure Kewill is updated properly in timely manner
Monitor customer's requirement on milestone and KPI
Follow up shipment status and ensure cargo delivered successfully
Create invoice and dispatch the same to Customer, resolve invoice queries
Create PO and follow-up payment to supplier, resolve supplier Invoice queries
Manage overdue invoices and follow-up payment
Other Key Responsibility
Troubleshoot and resolve operational issues / escalations
Monitor corrections required and data quality in invoice
Solve customer query and handle exception if any
Participate in new import project implementation and being key executive for
Graduated from relevant majors, Logistics background will be preferable.
Has at least 1 year of working experience preferably in Air freight industry.
Good command of spoken and written English.
Good communication skills and the ability to communicate confidently
Customer-minded attitude is required
Good skill of computer
Zen Plaza, Nguyễn Trãi, Bến Thành, District 1, Ho Chi Minh City, Vietnam